FAQ
Q: Does my special need family member need to attend the event?
A: Yes. Any event you claim tickets for, the special needs family member should be present.
Q: Why are we unable to give tickets away to extended family members or friends?
A: We commit to our donors that every ticket will directly benefit an individual with special needs and their immediate family only.
Q: What if I am unable to attend an event that I claim tickets for?
A: Please notify us via email at specialtixteam@gmail.com asap to release tickets back to other members. It is VERY important that we utilize the donated tickets we receive, as it reinforces the value of the donation we received, helps build a rapport with the donor, in addition to showing our gratitude for their generosity.
Q: Who is eligible for Special Tix membership?
A: Tickets are eligible for individuals (and their immediate families) with mental, physical, and learning disabilities. If a child would solely require a 504 plan (and not IEP) at school, they would not qualify for this program.
Q: When will tickets be released?
A: As this program just launched on 4/16/19, tickets have not been released yet. We will begin releasing tickets over the next 30 days. Ideally, we look for a minimum of approximately 5,000 members to be registered in a given market (State / Province / Region), which allows us to garner the best ticket brand for donors. This does not mean we won't release tickets prior to that number, but it is a definite benchmark we work towards.
Q: How will I know what events are available?
A: When tickets are released in your area, you'll receive an email notification. In the email, you'll be given a link to a private page on our website where you'll be able to claim the events that interest you. Ticket quantity is subject to the total number donated. Ability to claim tickets is based on a first come first served basis, following our email notification.
Additional questions? Email us here.
A: Yes. Any event you claim tickets for, the special needs family member should be present.
Q: Why are we unable to give tickets away to extended family members or friends?
A: We commit to our donors that every ticket will directly benefit an individual with special needs and their immediate family only.
Q: What if I am unable to attend an event that I claim tickets for?
A: Please notify us via email at specialtixteam@gmail.com asap to release tickets back to other members. It is VERY important that we utilize the donated tickets we receive, as it reinforces the value of the donation we received, helps build a rapport with the donor, in addition to showing our gratitude for their generosity.
Q: Who is eligible for Special Tix membership?
A: Tickets are eligible for individuals (and their immediate families) with mental, physical, and learning disabilities. If a child would solely require a 504 plan (and not IEP) at school, they would not qualify for this program.
Q: When will tickets be released?
A: As this program just launched on 4/16/19, tickets have not been released yet. We will begin releasing tickets over the next 30 days. Ideally, we look for a minimum of approximately 5,000 members to be registered in a given market (State / Province / Region), which allows us to garner the best ticket brand for donors. This does not mean we won't release tickets prior to that number, but it is a definite benchmark we work towards.
Q: How will I know what events are available?
A: When tickets are released in your area, you'll receive an email notification. In the email, you'll be given a link to a private page on our website where you'll be able to claim the events that interest you. Ticket quantity is subject to the total number donated. Ability to claim tickets is based on a first come first served basis, following our email notification.
Additional questions? Email us here.